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Payment schedule explained: staging a residential build

Your contract sum does not get paid all at once. It gets released in stages as work is done. Here is how that ladder is built, and what you can shape before you sign.

BuildFairGuide

A payment schedule is the part of your building contract that decides when your money leaves your hands. It splits the total contract sum into a deposit plus a set of progress stages, so you pay for work as it is completed rather than all at once. Get the staging right and you rarely pay far ahead of the work on the ground. Get it wrong and you can be thousands of dollars in front of a half-finished slab.

This guide explains the earned-value ladder behind a residential schedule: what each stage usually covers, why staged release with verification protects you from overpaying early work, and which parts are negotiable before you sign. We link the main terms to their glossary entries, starting with progress payments, so you can follow the contract language without a dictionary.

This is general information for owners building a home in Australia. It is not legal or financial advice, and your state contract rules differ, so we point to the right places to get advice where it matters.

What a payment schedule actually is

A payment schedule is a table in your building contract. It lists each stage of the build, the dollar amount or percentage tied to that stage, and the point at which that amount becomes payable to the builder. Together those stages add up to the full contract sum.

The logic behind it is simple. A residential build runs for months, and a builder cannot fund the whole job out of pocket while waiting for one payment at the end. So the contract sum is broken into chunks that roughly track the value of work completed. As each stage finishes, the builder claims, you check, and that chunk is released.

This is the earned-value idea: money follows value created on site, not a calendar or a builder cash-flow need. A well-built schedule keeps the two close together. A poorly built one front-loads the early stages, so you pay for a large share of the contract before much is standing. The difference matters most if anything goes wrong partway through, which is exactly when an overpaid schedule leaves you exposed.

State rules set the baseline. Maximum deposits and stage definitions are governed by state law, and the government's guide to building and renovating is a sensible starting point before you read the fine print of your own contract.

The earned-value ladder: typical stages

Names vary by state and by contract type, but most fixed-price residential builds follow a ladder close to this. Percentages are indicative only; your contract and your state cap the deposit and shape the rest.

Deposit

Paid on signing to mobilise the job: ordering, scheduling, and early procurement. State law caps this, often around 5 to 10 percent of the contract sum, so a builder asking for far more is a flag worth questioning before you sign.

Base or slab

Released when the footings and slab are poured and cured, or the subfloor is in for a suspended floor. This is the first big physical milestone you can stand on and see.

Frame

Released when the timber or steel frame is up and, in many contracts, inspected. The shape of the house is now visible, so verification at this stage is straightforward.

Lock-up or enclosed

Released when external walls, roof, windows, and external doors are in and the building can be locked. A large share of materials value sits in this stage.

Fixing or fit-out

Released as internal linings, cabinetry, doors, skirting, and fixtures go in. Several smaller claims can sit inside this band on larger jobs.

Practical completion

The final progress stage, reached when the home is complete enough to occupy except for minor defects. A completion hold and a final builder margin are typically released around practical completion, once agreed conditions are met.

The exact split is part of what you are agreeing to when you sign. A schedule that loads too much into the deposit and base stages is the one to scrutinise, because it puts your money ahead of the work.

Why staged release with verification protects you

Paying a builder in a single lump, or in a few large early chunks, means trusting that the money you have already handed over will turn into a finished house. If the relationship sours or the builder hits financial trouble, money paid for work not yet done is hard to recover. You can read more on the warning signs in our guide to spotting a builder in financial trouble, and you can check a builder's company status on the ASIC register before you sign.

Staged release flips that. You only release a stage once the work behind it exists. The schedule lines up your payments with completed, verifiable milestones, so at any point in the build the amount you have paid stays close to the value of work standing on site. If things stop, your exposure is limited to the current stage rather than the whole contract.

Verification is the other half of the protection. A progress claim is the builder asking to be paid for a stage; it is not proof the stage is done. The check between claim and payment, whether that is your own inspection, a building surveyor sign-off, or a lender's valuer, is what stops you paying for work that is not actually complete. Our explainer on what a progress claim is walks through that distinction.

This is also why how your funds are held matters. When deposits and progress payments sit in regulated custody separate from the builder's operating account, and release only on a verified condition, the schedule is not just a promise on paper. It is enforced by where the money sits and what has to be true before it moves.

Completion holds and retention

Two mechanisms protect you at the end of the job. The first is the completion hold: a portion of the final stage that is not released until practical completion is reached and any agreed conditions are met. It keeps the builder motivated to finish properly rather than walk away at ninety-five percent.

The second is retention, a small percentage held back across the build and after handover. Retention covers defects that surface once you are living in the home. Withheld amounts are not released until open defects are resolved, which gives you leverage to get rectification done rather than chasing a builder who has already been paid in full.

Both sit at the top of the ladder for a reason. The final slice of money is the slice that buys you a complete, defect-free home, so the contract holds it back until you have one. When you negotiate your schedule, the size of the completion hold and the retention percentage are worth as much attention as the deposit. Our guide to how much retention to hold covers the trade-offs.

What is negotiable before you sign

The schedule is not fixed by law in every detail. Several parts are open to discussion before you sign, and the time to raise them is during contract review, not after the first claim lands.

The deposit size

State law sets a maximum, but you can ask for a deposit at or below that cap rather than at it. A smaller deposit keeps more of your money tied to delivered work.

How stages are split

You can push back on a schedule that front-loads early stages. Aligning each stage amount more closely to the real value of work in that stage reduces how far ahead of the build you ever pay.

Verification conditions

You can agree in writing what proof releases each stage: photos, a surveyor sign-off, or an inspection. Defining stage verification up front avoids arguments later about whether a stage is truly done.

Retention and completion hold

The percentage held back and when it releases are negotiable within your state's framework. Tie release to resolved defects rather than to a date alone.

How variations are handled

Agree that any change to the contract sum needs both signatures before it sticks. Dual sign-off by builder and owner is the one approval step that should never be skipped. Our guide to variations and cost overruns explains why.

None of this is about distrusting your builder. A clear, fair schedule protects both sides, because the builder gets paid promptly for work genuinely done and you never pay for work that is not. For contract clauses you are unsure about, get a construction lawyer to review before you sign.

How BuildFair stages a build

On BuildFair, the payment schedule is built automatically when the owner accepts the tender. The deposit, the progress stages, and a final builder margin held to completion are laid out as an earned-value ladder from day one, so both parties see the full staging before any money moves.

Owner deposits and progress payments are held in regulated custody with BuildFair banking partner Kobble, separate from the builder operating account. Kobble operates under AFSL 545391 (Yondr Money Pty Ltd). BuildFair itself does not hold your funds directly. Each stage releases only on its verified condition, and every release is recorded permanently in a double-entry, hash-chained ledger you can audit.

Subcontractor and supplier payments downstream release on a fixed 7-day clock from invoice approval, and retention-style withheld amounts release after completion once defects are resolved. Any change to the contract sum needs both the builder and the owner to approve it first. You can see the full model on the platform page, or read how escrow protects owner funds through the build.

This section and the guide as a whole are general information, not legal or financial advice. For advice on your specific contract or a payment dispute, speak to a construction lawyer, your state tribunal such as VCAT or NCAT, or Legal Aid.

FAQ

Frequently asked questions

What is the maximum deposit a builder can ask for?

It is capped by state law and varies by jurisdiction and contract value, often in the range of 5 to 10 percent of the contract sum. Check your state's rules through the building and renovating guide and confirm the figure in your own contract before you sign. If a builder asks for far more, ask why.

What happens if the builder claims a stage that is not finished?

That is exactly what stage verification is for. A progress claim is a request for payment, not proof the work is done, so you check the stage before releasing the money. If you disagree that a stage is complete, you raise it before paying. For disputes you cannot resolve, your state tribunal such as VCAT or NCAT can help, and a construction lawyer can advise.

Can I change the payment schedule after I have signed?

The schedule is part of the contract, so changing it means a variation that both you and the builder approve in writing. Dual sign-off by builder and owner is required before any change to the contract sum takes effect. This is why the schedule is worth getting right before you sign. See variations and cost overruns for how changes should be handled.

How does staged payment protect me if the builder runs into trouble?

Because you only release each stage once the work behind it exists, the amount you have paid stays close to the value standing on site. If the build stops, your exposure is limited to the current stage rather than the whole contract sum. Holding funds in regulated custody that release only on verified conditions strengthens that protection.

What is retention and when do I get it back?

Retention is a small percentage held back across the build and after handover to cover defects that appear once you move in. Withheld amounts are not released until open defects are resolved, which gives you leverage to get rectification done. See how much retention to hold for the trade-offs.